Cleopatra Palace Hotel - Playa de las Americas (Tenerife)

ex. Mare Nostrum Resort

Avenida De Las Americas S/N, Playa de las Americas (Tenerife), Spain, 38660  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Cleopatra Palace Hotel - Playa de las Americas (Tenerife)

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Overview

Cleopatra Palace Hotel boasts a magnificent location within a 25-minute walk of Siam Park, offering 431 rooms and a tennis court, a sauna and a beauty shop. The property opened in 1996 and features empire architecture.

The hotel puts guests near clean beaches. It is about 2 km away from the center of Playa de las Americas.

The property is close to boutiques and shopping centers.

Sur Reina Sofia airport is situated within a 25-minute drive from Cleopatra Palace Hotel.

Rooms

The hotel has individual guestrooms include basic flat, pavilion room and flat that come with an in-room safe, a mini bar, climate control, TV and a writing table. Some rooms overlook the sea. Decorated in contemporary design, the rooms offer en suite bathrooms with a shower, a hairdryer and a spa bathtub as well as a small fridge, a dishwasher and coffee/tea makers for self-catering.

Eat & Drink

A buffet breakfast is served from 7:00 to 10:30. Guests can unwind in the garden restaurant, which serves splendid Italian cuisine. The Poolside bar features billiards, free Wi-Fi and live music. Chillin Out and Domus Aurea are situated in a commercial area, about 100 meters away of the property.

A buffet breakfast is served and charges are applicable. 

Services

Such business facilities as a business centre, a conference room and a photocopier are available on site.

Relax

Guests can benefit from a wellness centre, a solarium and a hot tub together with Turkish steam bath, a Roman bath and massage. On-site amenities for fitness include a gym, aerobics classes and yoga classes.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   4.  Number of rooms:   431.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Diving
  • Boating
  • Pedal boating
  • Tennis court
  • Badminton
  • Basketball
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Squash
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Full board
  • Breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Gluten-free meals
  • Lunch
  • Dinner
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor heated swimming pool
  • Indoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Bungalows
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Mountain view
  • Ocean view
  • Pool view

Room facilities

  • Air conditioning
  • Central heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Self-catering

  • Refrigerator
  • Electric kettle
  • Dishwasher

Media

  • Hi-Fi
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Cleopatra Palace Hotel - Playa de las Americas (Tenerife) Playa de las Americas (Tenerife) location
Show big map »

Hotel Address:

Avenida De Las Americas S/N, Playa de las Americas (Tenerife), Spain, 38660

Get directions
City Centre
  • Playa de las Americas (Tenerife)
    3700 ft
Airports
Restaurants
  • Bianco Restaurant (cuisine: Italian)
    300 ft
  • Bombay Blue (cuisine: Indian)
    300 ft
Beaches
  • Playa de las Vistas
    1400 ft
  • Los Cristianos Harbour
    1.1 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    431

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedPlaya de las Americas (Tenerife)Cleopatra Palace Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Rooms and availability

Cleopatra Palace Hotel photos Facilities Hotel information
Standard Double Room
Pool view
  • Room size:

    205 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private pool
    • Bathtub
    • + More
  • General:Internet access
  • Individual air conditioning
  • Safe deposit box
  • Balcony
  • Work desk
  • Living room
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Wake up service
  • Radio
Room Description:

Standard|Double Room - Free Wireless Internet (15% Discount) Eb Hb

Pavilion
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Dining:Mini-bar
Room Description:

DOBLE (TWIN/MATRIMONIO) VISTA OCÉANO. BED & BREAKFAST. Bar/Pvp rate

Pavilion Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Pavilion Room

Standard Triple Room
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Triple Standard Room (PoolView, Balcony or Terrace)

Cleopatra Palace Hotel photos Exterior Hotel information
Superior Twin Room
  • Room size:

    305 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private pool
    • Bathtub
    • + More
  • General:Safe deposit box
  • Terrace
  • Balcony
  • Work desk
  • Living room
  • Telephone
  • Bathroom:Hair dryer
  • Toilet
  • Media:Satellite TV
  • Radio
Room Description:

This room has a terrace and its own private plunge pool. Please note that this room is not wheelchair accessible.

Superior Pool Side Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Room Description:

Superior|Superior Double Room, Private Pool, Poolside

Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private pool
    • + More
Room Description:

Deluxe|Deluxe Room (Private-PoolTerrace)

Comfort Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Dining:Mini-bar
Room Description:

DOBLE (TWIN/MATRIMONIO) ESTÁNDAR. BED & BREAKFAST. Bar/Pvp rate

Executive Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|DOUBLE EXECUTIVE

Cleopatra Palace Hotel Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Neptuno Sea Company5000 ft
  • Siam Park1.2 mi
  • Aqualand1.7 mi
  • Schiff Shogun1.7 mi
  • Franco Tarsitano2.7 mi

Popular areas

  • City Center3300 ft
  • Veronicas Strip3700 ft
  • Chayofa2.4 mi

Places of interest

  • Piramide de Arona convention centre400 ft
  • Safari Shopping Centre400 ft

Parks

  • Parque y Jardines1.6 mi

Arboretum, Green spaces, Zoos

  • monkey park3300 ft

Golf courses and Country clubs

  • Golf Las Americas4600 ft

Local attractions

  • Los Cristianos Harbour1.1 mi
    Los Cristianos, TenerifeSpain
  • Magma Arte & Congresos1.5 mi
    Avenida de Los Pueblos S/n
  • Centro Comercial Plaza del Duque2.6 mi
    Calle Londres Plaza Playas del Duque
  • Siam Park1.3 mi
    Autopista TFE 1 Salida 28
  • Chayofa2.3 mi
    Arona, TenerifeSpain

Near the hotel

  • Tenerife Surfing Camp300 ft
    Playa de las Americas, Tenerife. Islas Canarias, Espana., Playa de las Americas
  • Light and Music Fountain400 ft
  • Brewers Droop Tenrife2300 ft
    Paseo Tabaiba
  • Veronicas Strip3700 ft
    Playa de las Americas, TenerifeSpain
  • Piramide de Arona400 ft
    Avda de las Americas s/n, Playa de las Americas
  • Playa de las Vistas1400 ft
    Los Cristianos, TenerifeSpain
  • The Patch2400 ft
    Playa de las Americas, TenerifeSpain

Restaurants nearby

  • Bianco Restaurant300 ft

    Address: C.C. Safari,
    Phone: 922 788 697

    86% likes this, based on 427 reviews
    Cuisine: Italian

  • Thai Botanico600 ft

    Address: CC Safari Centre

    74% likes this, based on 433 reviews
    Cuisine: Thai

  • The Whiskey Jar300 ft

    Address: Edificio Las Floritas Playa de Las Americas Arona 38660
    Phone: (+34) 697 274007

    78% likes this, based on 30 reviews
    Cuisine: English

  • Bombay Blue300 ft

    Address: The Plaza
    Phone: 922 797 190

    68% likes this, based on 278 reviews
    Cuisine: Indian

  • Empire Modern British Restaurant & Steak House400 ft

    Address: C.C. Safari Center
    Phone: 922751291

    73% likes this, based on 189 reviews
    Cuisine: British
    Price Range: USD 21 - USD 34

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    431

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedPlaya de las Americas (Tenerife)Cleopatra Palace Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Cities nearby

Cleopatra Palace Hotel Reviews

Guest reviews are submitted by our customers after their stay at Cleopatra Palace Hotel

Average guest rating

8.6out of 10
Superb
Based on 958 reviews

Guest reviews

  • Family with children
    8.2

    Location

    Could do with a little renovation and refurbishment in parts. Very clean, breakfast great and staff very friendly and helpful.

  • Couple
    7.8

    I felt the location was fantastic and very central to both the beach and the shopping/restaurant district, the beds and pillows were very comfortable.

    I felt that our room decor was dated and small, there were also long delays in getting food served and bill delivered to our table at the poolside restaurant, there did not appear to be enough staff working and the staff that were there although very pleasant were under immense pressure trying to serve all the tables during lunch time rush, I was appalled at the price the hairdresser (Mediterreanan Palace) was looking to charge (€34.00) for blowdrying my hair, she was extremely unpleasant and rude as well, I walked up the road and found a hairdressers within the Parque Santiago Complex who did a great job for €19.00, that was considerably cheaper

  • Older travelers
    10.0

    Everything. We spent a lovely week at the hotel

  • Older travelers
    10.0

    everything

  • Couple
    9.6

    Great service, room/hotel facilities, location/breakfast, free parking, free safe, free fridge

    Design is quite old but cant complain too much about this.

  • Group of friends
    7.4

    The only thing good about the hotel was its location, the beach was on the door step!

    No tea - coffee facilites, being from Ireland we love tea, that was disappointing. We were looking for leaflets / flyers for things to do in the area, we love the beach but as we couldn't spend the whole week on the beach - we are just not that type of holiday makers. We had to go to the neighbouring hotel for flyers!! We decided we wanted to go Lordo Parque to see dolphins, whales etc, we went to reception to book the bus, again we had to go to neighbouring hotel to do so!! We had an early flight home, we had to leave the hotel at 3am. We asked at reception the evening before could we avail of the facility for the prepared breakfast in the morning. We were told that we asked too late in the evening(9pm), if we asked a few hours earlier when kitchen was open we could have availed of the facility but since the kitchen closed we had to go to without (depite having paid for breakfast in hotel package) The receptionist / porter, nobody could go out of their way to facility our early departure. It wasn't their job to go into the kitchen!! That morning there were 2 male receptionists at the desk, none of them helped us with our bags down the steps out to the taxi!!

  • Group of friends
    9.6

    Great value for money, very good location, great breakfast, nice hotel, nice bar/disco next to the hotel - magic, good location for shopping

    The boat trip offered from the hotel was too expensive and the food included was not good. If u book a trip from the offices around would be cheaper to do this trip. Airport transfer needs to be booked 24 hours in advance

  • Older travelers
    8.8

    Our stay was 25th wedding anniversary. The staff especially our room maid was exceptional. She made funny things and swans out of the towels and put balloons on the door for celebration. She was excellent. We would llike to return to this hotel again in May/June when we take our next trip to tenerife (we usually go there about 3 times a year). We have stayed in the h10 hotels but this hotel is a step up, however it is a little pricer. We want to book again straight away but would like a good deal this time we plan to stay for 8 nights. We stayed in room 8152 lovely location with a sea view. I have been recently very sick and am battling a serious illness. This is a great treat and hope to return again in May/June and book with Booked.net.

    Everything was just fab.....

  • Older travelers
    6.2

    Staff were friendly and helpful, on the whole the hotel was kept clean & tidy, location was perfect.

    Thought the price was a little too high, beds were a little uncomfortable. In my opinion there should be tea/coffee making facilities.

  • Single
    5.0

    nothing

    the most onprofesionable people ever seen are very onfriendly till customer are totaly not able to serve in anyway

  • Group of friends
    9.2

    This hotel is just fabulous location location location, right on the beach, across the road from all the best shops and restaurants. Don't bring a towel for 15 euros deposit you get a fresh towel every day and at the end of your stay you get your 15 euros back. Our room wAs cleaned every day and the staff were very helpful. I stayed with a friend a very last minute holiday and the week couldn't have been better. I would definitily return if you like to walk you can pop out the hotel door and walk for miles along beautiful beaches. I found the hotel quiet and relaxing we went may 3rd. We paid 22 each way for taxi to/from airport you would not need a car as everything is on your doorstep. For lunch try cafe de Paris about 20 min walk along sea path if you go right on the sea side of the hotel avocado and prawn salad really good there and they have a terrace which is on the beach. I will definitely be returning

    The beds are hard we ended up putting the spare blankets under our bottom sheets for a bit of padding.

  • Older travelers
    8.2

    Beautiful location. Lovely layout of hotel and very spacious. Super breakfast. Very clean.

    I was disappointed that there was an extra charge for the spa..pool/sauna facility as this is not indicated at all on the Booked.net website( I thought that that it should have indicated that there would be a charge for those facilities) . One of the reasons I chose this was for this facility and assumed it was in the cost. Saying that ,this is not a "fault" with the hotel itself. However I did not use this facility as thought it was very basic. I love the booking .com facility, however my choices below will reflrec my comments here.

  • 10.0

    Breakfast - never experienced such a variety Staff - very helpful and friendly regarding hotel, but not so much informed about tourist attractions Great location - just on the beach and main promenade Good parking

  • 9.6

    Breakfast outstanding.

    Dinner some foodstuffs could have been hotter.

  • 1.8

    Excellent staff... Friendly and helpful at all times. Rooms cleaned to a very high standard. Very tasty breakfast. Large pool with plenty comfortable beds. The location is the best that can be hoped for. Right on the beach front with restaurants and shops very nearby. This includes The Hard Rock Cafe which is within the same resort complex as the hotel (With excellent cocktails! happy hour 3-6pm is well worth a visit). On our next visit to Tenerife we will be staying at the Cleopatra for sure!

    My only suggestion for improvement is that the rooms could use a freshen up. The furniture and decor is a tad dated. However, this is a small issue and the positives far outweigh this.

How to reach hotel

hotel Cleopatra Palace Hotel - Playa de las Americas (Tenerife) Playa de las Americas (Tenerife) location
Show big map »

Hotel Address:

Avenida De Las Americas S/N, Playa de las Americas (Tenerife), Spain, 38660

Get directions
City Centre
  • Playa de las Americas (Tenerife)
    3700 ft
Airports
Restaurants
  • Bianco Restaurant (cuisine: Italian)
    300 ft
  • Bombay Blue (cuisine: Indian)
    300 ft
Beaches
  • Playa de las Vistas
    1400 ft
  • Los Cristianos Harbour
    1.1 mi
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    431

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedPlaya de las Americas (Tenerife)Cleopatra Palace Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge