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Cleopatra Palace Hotel - Playa de las Americas (Tenerife)

ex. Mare Nostrum Resort

Avenida De Las Americas S/N, Playa de las Americas (Tenerife), Spain, 38660  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Cleopatra Palace Hotel - Playa de las Americas (Tenerife)

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Overview

Cleopatra Palace Hotel boasts a magnificent location within a 25-minute walk of Siam Park, offering 431 rooms and a tennis court, a sauna and a beauty shop. The property opened in 1996 and features empire architecture.

The hotel puts guests near clean beaches. It is about 2 km away from the center of Playa de las Americas.

The property is close to boutiques and shopping centers.

Sur Reina Sofia airport is situated within a 25-minute drive from Cleopatra Palace Hotel.

Rooms

The hotel has individual guestrooms include basic flat, pavilion room and flat that come with an in-room safe, a mini bar, climate control, TV and a writing table. Some rooms overlook the sea. Decorated in contemporary design, the rooms offer en suite bathrooms with a shower, a hairdryer and a spa bathtub as well as a small fridge, a dishwasher and coffee/tea makers for self-catering.

Eat & Drink

A buffet breakfast is served from 7:00 to 10:30. Guests can unwind in the garden restaurant, which serves splendid Italian cuisine. The Poolside bar features billiards, free Wi-Fi and live music. Chillin Out and Domus Aurea are situated in a commercial area, about 100 meters away of the property.

A buffet breakfast is served and charges are applicable. 

Services

Such business facilities as a business centre, a conference room and a photocopier are available on site.

Relax

Guests can benefit from a wellness centre, a solarium and a hot tub together with Turkish steam bath, a Roman bath and massage. On-site amenities for fitness include a gym, aerobics classes and yoga classes.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   4.  Number of rooms:   431.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Air conditioning in public areas
  • Luggage storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Diving
  • Boating
  • Pedal boating
  • Tennis court
  • Badminton
  • Basketball
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Squash
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Full board
  • Breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Gluten-free meals
  • Lunch
  • Dinner
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor swimming pool
  • Sun loungers
  • Casino
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Bungalows
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Mountain view
  • Ocean view
  • Pool view

Room features

  • Air conditioning
  • Central heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe

Self-catering

  • Refrigerator
  • Electric kettle
  • Dishwasher

Media

  • Hi-Fi
  • Television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Cleopatra Palace Hotel - Playa de las Americas (Tenerife) Playa de las Americas (Tenerife) location
Show big map »

Hotel Address:

Avenida De Las Americas S/N, Playa de las Americas (Tenerife), Spain, 38660

Get directions
Airports
Restaurants
  • Bianco Restaurant (cuisine: Italian)
    300 ft
  • Bombay Blue (cuisine: Indian)
    300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    431

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedPlaya de las Americas (Tenerife)Cleopatra Palace Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Rooms and availability

Cleopatra Palace Hotel photos Room
Standard Double Room
Pool view
  • Room size:

    205 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Living room
  • Telephone
  • French balcony
  • Bathroom:Jacuzzi
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Microwave
  • Refrigerator
  • Media:Cable/satellite TV
  • Wake up service
  • Radio
Cleopatra Palace Hotel photos Room
Single Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Balcony
    • + More
Room Description:

Standard|Standard Single Room (Single bed) (private pool)

Cleopatra Palace Hotel photos Room
Superior Twin Room
  • Room size:

    305 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Safe deposit box
  • Terrace
  • Balcony
  • Work desk
  • Living room
  • Telephone
  • Bathroom:Jacuzzi
  • Hair dryer
  • Toilet
  • Media:Satellite TV
  • Radio
Cleopatra Palace Hotel photos Exterior
Pool Room
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Non-smoking
    • Bathtub
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Telephone
  • French balcony
  • Bathroom:Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

Standard|Room - Pool view

Standard Triple Room
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Private pool
    • Balcony
    • + More
Room Description:

Standard|Triple Standard Room (PoolView, Balcony or Terrace)

Apartment
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Apartment|Apartment

Family Room
  • Max occupancy:

    2 persons

  • Check Prices
Superior Pool Side Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Room Description:

Superior|Superior Double Room, Private Pool, Poolside

Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Superior|Superior Room With Private Plunge Pool (15% Discount) Eb Hb

Deluxe Double Room
Pool view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • Jacuzzi
    • Balcony
    • + More
Room Description:

Deluxe|Deluxe Room (Private-PoolTerrace)

Private Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Balcony
    • + More
  • General:Wi-Fi
Room Description:

Standard|Standard Double Room (Double bed) (private pool)

Private Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Standard Single Room (Single bed) (private pool)

Executive Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Balcony
    • Air conditioning
    • + More
Room Description:

Deluxe|Executive Twin/Double Room

Pool Single Room
Pool view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Balcony
    • + More
Ocean Double Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Balcony
    • + More
  • General:Wi-Fi
Room Description:

Standard|DOUBLE (TWIN/DOUBLE) OCEAN VIEW

Luxury Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Private pool
    • Non-smoking
    • + More
Room Description:

Deluxe|Luxury Room

Cleopatra Palace Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Chayofa2.3 mi
    Arona, TenerifeSpain

    Near the hotel

    • Veronicas Strip3700 ft
      Playa de las Americas, TenerifeSpain

      Restaurants nearby

      • Bianco Restaurant300 ft

        Address: C.C. Safari,
        Phone: 922 788 697

        86% likes this, based on 427 reviews
        Cuisine: Italian

      • Thai Botanico600 ft

        Address: CC Safari Centre

        74% likes this, based on 433 reviews
        Cuisine: Thai

      • The Whiskey Jar300 ft

        Address: Edificio Las Floritas Playa de Las Americas Arona 38660
        Phone: (+34) 697 274007

        78% likes this, based on 30 reviews
        Cuisine: English

      • Bombay Blue300 ft

        Address: The Plaza
        Phone: 922 797 190

        68% likes this, based on 278 reviews
        Cuisine: Indian

      • Empire Modern British Restaurant & Steak House400 ft

        Address: C.C. Safari Center
        Phone: 922751291

        73% likes this, based on 189 reviews
        Cuisine: British
        Price Range: USD 21 - USD 34

      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  12 pm
      • Number of floors:
        4
      • Number of rooms:
        431

      Hotel Awards

      SpanishHOTEL AWARDSHighly RecommendedPlaya de las Americas (Tenerife)Cleopatra Palace Hotel

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Spain

      Use Badge

      Cities nearby

      Cleopatra Palace Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Cleopatra Palace Hotel

      8.6
      SuperbBased on894 reviews

      Guest reviews

      • Family with children
        8.2

        Location

        Could do with a little renovation and refurbishment in parts. Very clean, breakfast great and staff very friendly and helpful.

      • Couple
        7.8

        I felt the location was fantastic and very central to both the beach and the shopping/restaurant district, the beds and pillows were very comfortable.

        I felt that our room decor was dated and small, there were also long delays in getting food served and bill delivered to our table at the poolside restaurant, there did not appear to be enough staff working and the staff that were there although very pleasant were under immense pressure trying to serve all the tables during lunch time rush, I was appalled at the price the hairdresser (Mediterreanan Palace) was looking to charge (€34.00) for blowdrying my hair, she was extremely unpleasant and rude as well, I walked up the road and found a hairdressers within the Parque Santiago Complex who did a great job for €19.00, that was considerably cheaper

      • Older travelers
        10.0

        Everything. We spent a lovely week at the hotel

      • Older travelers
        10.0

        everything

      • Couple
        9.6

        Great service, room/hotel facilities, location/breakfast, free parking, free safe, free fridge

        Design is quite old but cant complain too much about this.

      • Group of friends
        7.4

        The only thing good about the hotel was its location, the beach was on the door step!

        No tea - coffee facilites, being from Ireland we love tea, that was disappointing. We were looking for leaflets / flyers for things to do in the area, we love the beach but as we couldn't spend the whole week on the beach - we are just not that type of holiday makers. We had to go to the neighbouring hotel for flyers!! We decided we wanted to go Lordo Parque to see dolphins, whales etc, we went to reception to book the bus, again we had to go to neighbouring hotel to do so!! We had an early flight home, we had to leave the hotel at 3am. We asked at reception the evening before could we avail of the facility for the prepared breakfast in the morning. We were told that we asked too late in the evening(9pm), if we asked a few hours earlier when kitchen was open we could have availed of the facility but since the kitchen closed we had to go to without (depite having paid for breakfast in hotel package) The receptionist / porter, nobody could go out of their way to facility our early departure. It wasn't their job to go into the kitchen!! That morning there were 2 male receptionists at the desk, none of them helped us with our bags down the steps out to the taxi!!

      • Group of friends
        9.6

        Great value for money, very good location, great breakfast, nice hotel, nice bar/disco next to the hotel - magic, good location for shopping

        The boat trip offered from the hotel was too expensive and the food included was not good. If u book a trip from the offices around would be cheaper to do this trip. Airport transfer needs to be booked 24 hours in advance

      • Older travelers
        8.8

        Our stay was 25th wedding anniversary. The staff especially our room maid was exceptional. She made funny things and swans out of the towels and put balloons on the door for celebration. She was excellent. We would llike to return to this hotel again in May/June when we take our next trip to tenerife (we usually go there about 3 times a year). We have stayed in the h10 hotels but this hotel is a step up, however it is a little pricer. We want to book again straight away but would like a good deal this time we plan to stay for 8 nights. We stayed in room 8152 lovely location with a sea view. I have been recently very sick and am battling a serious illness. This is a great treat and hope to return again in May/June and book with Booked.net.

        Everything was just fab.....

      • Older travelers
        6.2

        Staff were friendly and helpful, on the whole the hotel was kept clean & tidy, location was perfect.

        Thought the price was a little too high, beds were a little uncomfortable. In my opinion there should be tea/coffee making facilities.

      • Single
        5.0

        nothing

        the most onprofesionable people ever seen are very onfriendly till customer are totaly not able to serve in anyway

      • Group of friends
        9.2

        This hotel is just fabulous location location location, right on the beach, across the road from all the best shops and restaurants. Don't bring a towel for 15 euros deposit you get a fresh towel every day and at the end of your stay you get your 15 euros back. Our room wAs cleaned every day and the staff were very helpful. I stayed with a friend a very last minute holiday and the week couldn't have been better. I would definitily return if you like to walk you can pop out the hotel door and walk for miles along beautiful beaches. I found the hotel quiet and relaxing we went may 3rd. We paid 22 each way for taxi to/from airport you would not need a car as everything is on your doorstep. For lunch try cafe de Paris about 20 min walk along sea path if you go right on the sea side of the hotel avocado and prawn salad really good there and they have a terrace which is on the beach. I will definitely be returning

        The beds are hard we ended up putting the spare blankets under our bottom sheets for a bit of padding.

      • Older travelers
        8.2

        Beautiful location. Lovely layout of hotel and very spacious. Super breakfast. Very clean.

        I was disappointed that there was an extra charge for the spa..pool/sauna facility as this is not indicated at all on the Booked.net website( I thought that that it should have indicated that there would be a charge for those facilities) . One of the reasons I chose this was for this facility and assumed it was in the cost. Saying that ,this is not a "fault" with the hotel itself. However I did not use this facility as thought it was very basic. I love the booking .com facility, however my choices below will reflrec my comments here.

      • 10.0

        Breakfast - never experienced such a variety Staff - very helpful and friendly regarding hotel, but not so much informed about tourist attractions Great location - just on the beach and main promenade Good parking

      • 9.6

        Breakfast outstanding.

        Dinner some foodstuffs could have been hotter.

      • 1.8

        Excellent staff... Friendly and helpful at all times. Rooms cleaned to a very high standard. Very tasty breakfast. Large pool with plenty comfortable beds. The location is the best that can be hoped for. Right on the beach front with restaurants and shops very nearby. This includes The Hard Rock Cafe which is within the same resort complex as the hotel (With excellent cocktails! happy hour 3-6pm is well worth a visit). On our next visit to Tenerife we will be staying at the Cleopatra for sure!

        My only suggestion for improvement is that the rooms could use a freshen up. The furniture and decor is a tad dated. However, this is a small issue and the positives far outweigh this.

      How to reach hotel

      hotel Cleopatra Palace Hotel - Playa de las Americas (Tenerife) Playa de las Americas (Tenerife) location
      Show big map »

      Hotel Address:

      Avenida De Las Americas S/N, Playa de las Americas (Tenerife), Spain, 38660

      Get directions
      Airports
      Restaurants
      • Bianco Restaurant (cuisine: Italian)
        300 ft
      • Bombay Blue (cuisine: Indian)
        300 ft
      Hotel information
      • Check-in:
        from  12 pm
      • Check-out:
        until  12 pm
      • Number of floors:
        4
      • Number of rooms:
        431

      Hotel Awards

      SpanishHOTEL AWARDSHighly RecommendedPlaya de las Americas (Tenerife)Cleopatra Palace Hotel

      According to guest reviews, the hotel has been rated as
      Best Spa Hotels in Spain

      Use Badge